For hospital discharge teams
Safe discharge. Faster. Every time.
Equipment and home modifications coordinated with your discharge plan — delivered before your patient goes home.
Discharge made simple
Three steps from referral to a safe handover at home.
- 1
Submit a referral
Takes 2 minutes. Patient ref, discharge date, equipment list — that's it.
- 2
We source and dispatch
Same-day quote, stock confirmed, paperwork to the funder if required.
- 3
Delivered before discharge
Installed in the home, demonstrated to family or carer, ready for the patient's arrival.
Discharge referral
Critical and urgent referrals are flagged to ops immediately. All fields kept to patient reference only — no identifying information required.
SLA commitments
What you can expect when you refer to Enviva — every time.
Same-day assessment
Every referral triaged within 4 business hours with confirmation and pricing.
48hr urgent delivery
Metro AU same-day or next-day for urgent discharges, including weekends.
Installation included
Delivered, assembled, and demonstrated to the patient, family or carer.
Post-delivery follow-up
48-hour and 14-day check-ins to confirm fit, safety and equipment use.
Services for your facility
From standard mobility through to whole-of-home setups for complex discharges.
Hospital at home
Bed, IV stands, oxygen and remote monitoring kits packaged for HITH programmes.
Complex rehab equipment
Custom seating, transfer systems and pressure care for high-needs discharges.
Home modifications
Grab rails, ramps, bathroom mods — assessed and installed before discharge.
Smart fall detection
Wearable and ambient fall sensors with 24/7 monitoring options for solo-living patients.
Set up your hospital account
Give your whole discharge team access — approved catalogues, volume pricing, consolidated POs and reporting per ward.